HOW IT WORKS
Things You Need to Know
Pricing is subject to change at any time if the cost of materials rises. The final price is based on how much materials are used on the tumblers.
Please allow up to 2 weeks after placing your order for it to be completed and ready to ship. The drying time between each layer of epoxy is 6-12 hours, depending on what stage is next
All items are handmade by me. This means there may be some small imperfections such as stray glitter. I work hard to make sure the products I provide my customers are as perfect as possible and I will not send them to their new home until I am satisfied that I have done my best work
No refunds, returns or exchanges. Due to the handmade custom nature of my items, I do not offer refunds or returns unless it was a fault of my own (misspelled name or wrong colours, etc.). If you experience any problems with your product please contact me using the "Contact" page and I will work with you to solve the problem
Problems do not include normal wear and tear or anything related to the care instructions on the bottom of the cup
I am not responsible for packages once they have shipped. You will receive tracking information as soon as it ships - I can only see the same tracking information as the customer. If the package arrives damaged please contact me directly with as many photos as you can - my packages are inured and I can file a claim and work with you to create a new tumbler